Hello, We got our GoPro for Christmas and the first time we used it 4 days ago on safari in Africa, the sd card spring would not bounce in or out. Luckily we had other cameras, but we would certainly like to get this fixed. Do you send a new part? Do I return the camera? Do I do it through where we got it (BestBuy) or through GoPro? Would love any help to get it fixed as soon as possible. Thank you.