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Discussion Starter #1
I've got a hero 7 silver. I can't get it connect to my app. The screen on the camera is the connect to app screen where you can click the icon to see the camera name and password. I can't get off that screen like it freezes up. Idk if the camera is defective or what. I didn't have this trouble with my hero 7 black
 

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I factory reset the camera.
I forget my device in bluetoot that is hte seriel for th hero 4 silver. in bluetooth it will say gp or gopro 5432 (example)
I then in the app remove the camera

and I got no problem getting it to work. have you tried that.
 

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Discussion Starter #3
I factory reset the camera.
I forget my device in bluetoot that is hte seriel for th hero 4 silver. in bluetooth it will say gp or gopro 5432 (example)
I then in the app remove the camera

and I got no problem getting it to work. have you tried that.
No I haven't tried that. I honestly don't know how to factory reset it. Is there a pin hole button somewhere on it
 

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WHere you format in the camera, is where the rest is located. remember your settings.
 
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