GoPro Forums banner
1 - 2 of 2 Posts

· Registered
Joined
·
2 Posts
Discussion Starter · #1 ·
I faced technical issues with my gopro max camera and gopro forced to replace 3 times and all the 3 times they forwarded only the refurbished camera with same technical error.. which will not records video more than 3 seconds!!!!!!!!!!They don’t have any support or servicing points in anywhere in Inda. Actually they are creating their customers.. , This is my last gopro's : Case ID : 12503909 ( rest case ID's listed here for your reference

Case 11874401,Case 12183714, Case 11874401, Case 12316644... now they are refusing to replace it by saying .warranty period was already .exceeded!!! . So from my experience try something else proper service and support in India...Last email that I received from them pasted below for your reference

Hi Kiran,

Your case has been reviewed and consulted with our team. The camera was purchased on March 30, 2021. Unfortunately, a replacement for your camera is not possible as the warranty for it has already been exceeded. I do want to set your expectation that the warranty for our products is good for one year only which you can check from this link https://gopro.com/help/articles/block/Warranty-Information.

Please do not reply as we cannot see email responses.

If you have any questions about your case, please use this link to contact a member of our team: https://gopro.com/help

Many thanks,
GoPro Support
http://gopro.com/support
 

· Administrator
Joined
·
7,626 Posts
your first date purchase not offered, gopro letter was said you made it at march 30th 2021. 1-2 year warranty, up to, gopro at any time. you got two months left what did your receipt say when purchased
 
1 - 2 of 2 Posts
Top