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Do the files on the SD look the same? Looks like a bad camera sensor. Is it a new camera?


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looking at the picture, i can see a pattern to where the image is distorted. My first thought it an error in how the GoPro is trying to straighten the image to remove the fisheye effect. Could be a glitch when it was doing the software update, i'd try updating the camera's firmware again, if that does no good return it
 

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Discussion Starter · #5 ·
Do the files on the SD look the same? Looks like a bad camera sensor. Is it a new camera?


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I cant remember if they did, but im pretty sure they did. Yes, its a new camera, and its only happened once, so it's not really a massive problem im just sort of curious
 

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Have you tested again since??
Looks like a possible sensor issue to me. Either way, I'd return it now while its still new and get an exchange for another unit. These things are far too expensive to have imperfections - next time it could be some awesome once-in-a-lifetime footage destroyed due to the same happening again.....
 

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Not sure if one of hte lenses layers is gone there are seven layers to these fisheyes I check with returning then to gopro phone not email, support is no longer till furtehr notice on email support
 

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Same issue

Hi! I've been having the same issue, before and after software update, on several occasions. I figure it can't be the sensor, because pictures and videos look flawless, it only happens with timelapses. It's really frustrating, because i can't be sure if the timelapse will turn out okay or useless... :(
I've found a temporary fix by formatting the SD card with in the go pro, but after a while the issue returns. So if anybody has any idea why this is happening i'd appreciate the advice.
 
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