GoPro Forums banner
1 - 5 of 5 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 ·
Hello guys,

I have a Gopro Hero 11 and I recently did a 35 minutes video using the standart settings on the gopro (5.3k | 30 | Wide). When I try to copy the file from the camera to the computer, about 10minutes of video are missing. I can watch the whole video using the camera but not on the computer. I'm using Windows 11. Is there a way to fix this?

Thank you.
 

·
Administrator
Joined
·
9,855 Posts
Welcome to gopro, if new to gopro,, read up on chapter, open the driver and your files are there.

C/P the screen shot to here, we'll show you where
 

·
Registered
Joined
·
13 Posts
I was able to fix the issue with my GoPro while transferring the files from the camera to the computer. There might be a possibility that your computer is not communicating adequately with the GoPro camera. You should Remove the microSD card and battery (if applicable) for a few moments before reconnecting the camera to the computer. Then, try connecting the camera to another computer. Restart the computer and try again.

I hope it helps!
 

·
Administrator
Joined
·
9,855 Posts
gopro file name is in what GX0100001, gx0200001. the 3rd chapter be what GX03***
 
1 - 5 of 5 Posts
Top