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  1. GoPro Importer on OS X doesn't recognize Hero4 Black on USB

    GoPro Service Corner
    I'm seeing problems trying to use the GoPro Importer with my Hero 4 Silver on an Macbook Pro running OS X. In particular, the first time I plug the camera into the USB port the Importer will launch and will download the media from the camera, but when I do the same thing again later it won't...