MALFUNCTIONING in GoPro Hero 6 Black - GoPro Forum, Classifieds and Support
 
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post #1 of 3 Old 04-03-2019, 01:13 AM Thread Starter
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MALFUNCTIONING in GoPro Hero 6 Black

Hello everyone, I wanted some help from you guys regarding this issue :

As all of us know that the GoPro Hero 6 is a camera which we can use Under Water for some good amount of time.


I used my GoPro Hero 6 underwater for around 5 minutes as well as it wasn't even deep inside the pool. The camera hardly was inside water for few seconds just to take few shots and it was just 1-2 feet under water.


The main issue I'm facing :

1) The camera does not turn on with the power button (on the right side of camera)

2) The camera has to be turned on with the button which is on top

3) We can toggle between modes using the power button when camera is on (the button on right)

4) It can also be turned off.

5) it turns on and off automatically


I'm trying to contact GoPro from given numbers on their site. The numbers are not connected to GoPro instead the call is getting connected to some local person.


My Instagram handle is [url][/url]

Please DM me what can be done in this case. I really like clicking pictures with GoPro. Hoping for the helpful feedback.

Thanks and Regards

Ritwik Khodke

Last edited by Fish; 04-03-2019 at 04:41 AM.
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post #2 of 3 Old 04-03-2019, 01:17 AM
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you must have had a leak somewhere and damaged your gopro. even when it is marketed as waterproof , you should always try to use waterproof case when you know you are going to submerge your camera. good luck with gopro support

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post #3 of 3 Old 04-03-2019, 04:49 AM
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Never mentioned water in compartment??? you are saying you still have Quick Capture working?

Since for me I live in Cyber World I use the phone number 855-635-3578, I also go on to gopro.com/contactus and chat or call, by following that page.

Rice may be to late because this did not happen right now but try to rice the camera for a few days and turning it on will simply short it out..

Remember go to gopro read the warranty claim and report back here with your conclusion

FISH


Quote:
Originally Posted by Mumbhaikar View Post
Hello everyone, I wanted some help from you guys regarding this issue :

As all of us know that the GoPro Hero 6 is a camera which we can use Under Water for some good amount of time.


I used my GoPro Hero 6 underwater for around 5 minutes as well as it wasn't even deep inside the pool. The camera hardly was inside water for few seconds just to take few shots and it was just 1-2 feet under water.


The main issue I'm facing :

1) The camera does not turn on with the power button (on the right side of camera)

2) The camera has to be turned on with the button which is on top

3) We can toggle between modes using the power button when camera is on (the button on right)

4) It can also be turned off.

5) it turns on and off automatically


I'm trying to contact GoPro from given numbers on their site. The numbers are not connected to GoPro instead the call is getting connected to some local person.


My Instagram handle is

Please DM me what can be done in this case. I really like clicking pictures with GoPro. Hoping for the helpful feedback.

Thanks and Regards

Ritwik Khodke

Vsit my
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