Problems with HERO (2014) and computer connection
I have the 2014 HERO, the basic entry level camera. It is on firmware version 1.09 and has been for a while. Before I "upgraded" to that, the camera was always recognised by my Windows 10 and 7 laptops as a GoPro. Quik and Studio would import media and all was good.
Now the laptops don't see the camera, just charge it. I have to remove the SD card and insert it into the laptops - Quik recognises it and does the importing as usual.
I've spoken to GoPro customer support and they can't help. Is there an older version of FW available? Or a more simple fix? Some new drivers? Any advice would be most welcome.
Thanks for reading!