Hi -- just invested upwards of $1K for 2 (two) Hero7 Black cams... along with a bunch of accessories etc. Cameras seems to work just fine, however when I eventually tried to download the gopro App I ran into a message on the Play Store that my phone is NOT compatible with the application. -- Really?
I have a Samsung Galaxy Grand Prime phone. The phone is running on Android 5.1.1. -- And when I called support and spoke with 'Jay' the customer-support rep.... he tells me that my phone is too old.
--- Really?
No the phone isn't new. Yes the phone works extremely well for me. No I've never had any problems in the past downloading and installing ANY app from the play store.
In essence, I was told that in order to use the gopro App with my (rather expensive) new camera purchases... that I'll now have to go out and buy a new phone.
Really? -- is that true? -- if so then I'm not particularly impressed.
Hopefully I'm mistaken about this somehow.
I have a Samsung Galaxy Grand Prime phone. The phone is running on Android 5.1.1. -- And when I called support and spoke with 'Jay' the customer-support rep.... he tells me that my phone is too old.
--- Really?
No the phone isn't new. Yes the phone works extremely well for me. No I've never had any problems in the past downloading and installing ANY app from the play store.
In essence, I was told that in order to use the gopro App with my (rather expensive) new camera purchases... that I'll now have to go out and buy a new phone.
Really? -- is that true? -- if so then I'm not particularly impressed.
Hopefully I'm mistaken about this somehow.