Hero 3+ Silver with Smart Remote conectivity problem
I wonder if anyone can help me. I have an on going support issue with GoPro support where my Hero 3+ Silver fails when operated via the Smart Remote.
The problems I am experiencing are with the wireless failing to communicate between the remote and camera and numerous testing where distance, line of sight backpack removed and the camera removed from the case to eliminate these as a cause of the problem.
The symptoms of the problem is ultimately I am unable to operate the camera with the Smart Remote after I have switched the camera on/off via the Smart Remote a couple of times, it appears to corrupt the wireless within the camera, somehow.
GoPro support originally identified the fault with the Smart Remote and it was swapped under warranty but the problem persists and GoPro want me prove the problem is with the camera (my problem determination would point me to the internal wireless card within the camera but I need to prove this to myself and GoPro).
I have been requested to "get" another camera off a friend or family member to pair and test with the Smart Remote and check this works okay to remove the Smart Remote from the equation.
The information on the camera is;
Firmware version HD3.10.03.02
Wifi version 188.8.131.52
wifi bootloader version0.1.0
Does anyone have any advice or suggestions, or want to be my friend and lend me a camera. It doesn't have to be a Hero Silver 3+ apparently. I live in the UK.
Last edited by Dr. Z; 09-16-2016 at 11:22 AM.